Privacy & Cookie Policy

1. Introduction

At The Three Daggers, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This policy explains how we collect, use, and protect your information when you use our website.

By using our website, you agree to the terms of this policy.


2. Information We Collect

We may collect and process the following data:

  • Personal details (such as name, email address, phone number)

  • Information you provide when making enquiries or signing up to our newsletter

  • Booking information (via third-party providers)

  • Technical data including IP address, browser type, and website usage

We collect this information when you:

  • Fill in forms on our website

  • Sign up to our newsletter

  • Make a booking via third party systems

  • Browse our website


3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Manage bookings and customer relationships

  • Send newsletters and marketing communications (if you opt in)

  • Improve our website and user experience

  • Monitor website performance and usage


4. Marketing & Newsletters

If you sign up to our newsletter, your information is stored and processed using Mailchimp.

  • You will only receive marketing emails if you have opted in

  • You can unsubscribe at any time via the link in our emails

  • Mailchimp processes your data securely in accordance with their own privacy policies


5. Third-Party Booking Providers

We use trusted third-party systems to handle bookings.

  • When making a booking, your data is processed directly by these providers

  • These providers are responsible for securely storing your data

  • We only work with providers who meet appropriate data protection standards

We recommend reviewing their privacy policies when completing a booking.


6. Cookies

What Are Cookies?

Cookies are small text files stored on your device that help improve your browsing experience and allow us to analyse website traffic.


How We Use Cookies

We use cookies to:

  • Ensure the website functions properly

  • Understand how visitors use our site

  • Improve performance and usability

  • Provide a better user experience

Cookies help us analyse usage patterns and improve services without identifying individuals personally.


Google Analytics

We use Google Analytics to collect anonymous information about how visitors use our website.

This includes:

  • Pages visited

  • Links tapped
  • Time spent on the site

  • Traffic sources

This data helps us improve the website and user experience.

Google Analytics uses cookies to generate statistical data about website usage.

You can opt out of Google Analytics tracking by visiting:
https://tools.google.com/dlpage/gaoptout


Managing Cookies

You can control or disable cookies through your browser settings.

Please note:

  • Disabling cookies may affect how the website functions

  • Some features may not work correctly


7. Sharing Your Data

We do not sell your personal data.

We may share your information with:

  • Trusted service providers (e.g. booking systems, email platforms)

  • Professional advisers where necessary

  • Authorities if required by law

All third parties are required to keep your data secure.


8. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure systems and restricted access

  • Use of trusted third-party providers

  • Protection against unauthorised access or misuse

Third-party providers we use are required to maintain appropriate security standards.


9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)


10. External Links

Our website may contain links to other websites.

We are not responsible for the privacy practices of these external sites and recommend reviewing their policies separately.


11. Updates to This Policy

We may update this policy from time to time.

Any changes will be posted on this page, and we recommend checking it periodically.


12. Contact Us

If you have any questions about this policy or your data, please contact:

[email protected]

01380 830940

The Three Daggers

47 Westbury Road, Edington, Westbury

Wiltshire BA13 4PG